Importance of route planning for India, given huge surge in
e-commerce demand
The growing demand of online products and on time delivery has become a challenging job in a country like India which is one of the fastest growing economies in the world. India’s e-commerce revenue is expected to jump from US$ 39 billion in 2017 to US$ 120 billion in 2020, growing at an annual rate of 51 %, the highest in the world. This growth also brings opportunity for the e-commerce companies to gain the market share which can be achieved by having competitive advantage of one organization to the other. The value created by the organization in terms of price, quality and delivery is driving the growth of the organization. This has increased the competition among companies to reach the customer in the promised time with the best value generation of the product. This has generated the need to go closer to the customer and improving the last mile delivery, whereas the optimization of the First mile has reached the saturation.
To improve the Last mile
delivery, there is strong requirement of accurate route planning which do not
only include the minimum distance of travel but also the identification of
smaller distribution centres for further delivery. The requirement of small fleets
has increased, due to smaller deliveries and ease of accessibility in busy
hours of the city. From small fleets to the motor bike, right decision needs to
be taken which vehicle would be accessible at what route. This will create
value for each stakeholder in terms of customer, LSP and end distributor &
dealer each level of the Last Mile.
Optimized Last Mile
delivery leads to cost saving & operational efficiency
An accurate route-planning solution will improve customer service to greater extent and can dramatically reduce fuel & labour costs. Drivers tend to spend less time on roads, reducing wear and tear on vehicles and vehicle maintenance costs. Route-planning solutions help businesses meet tight schedules. Flexibility in route planning enables businesses to handle emergencies with ease, keeping customers happy.
An accurate route-planning solution will improve customer service to greater extent and can dramatically reduce fuel & labour costs. Drivers tend to spend less time on roads, reducing wear and tear on vehicles and vehicle maintenance costs. Route-planning solutions help businesses meet tight schedules. Flexibility in route planning enables businesses to handle emergencies with ease, keeping customers happy.
Reduces
carbon emissions. Since
route-planning solutions provide the most efficient routes, reducing average
distance travelled, carbon emissions to environment will be reduced going
towards sustainable operations . For environmentally conscious businesses,
that’s a big plus.
Increases
productivity by saving route
planning time & significant decrease in drive time. Route planning solutions
help you do more work with fewer resources while holding the line on costs.
That can help boost business growth and profitability.
Key factors that
need to be focused upon while designing an optimized route plan
Factors
to Consider:
1. Customer Location: The geographical locations of the
customers and their distances form the hub, insights to the planners, number of
customers to be served & type of vehicles to be used based on the
constraints. Customer locations help planners to arrange the consolidated shipments
in the vehicles based on the number of customers to be served in a single or
multi trip.
2. Transportation cost :
Transportation cost is one of the most important factors when it comes to last
mile delivery. Balance of service levels & cost required to meet that
service level is what driving LMD.
3. Shipment structure:
Shipments includes the load that each customer
needs, shipment structure helps planner to decide the type of vehicle to be
used for the delivery and design load for multi customer point.
4. Service Level:
Service level must be given importance while
designing the route and the customer demand .
5. Constraints:
Because of various constraints in the delivery
, timeline to deliver the product to the customer effected . There are
constraints where a certain vehicle (say bigger vehicles like 20Ft or
32Ft) can not reach to destination, thus
we must have a smaller vehicle to do the delivery, thus we can not combine more
of the customers to achieve the delivery.
Again, there are more constraints such as
material type, where different materials cannot be combined and thus, we must
use a greater number of vehicles to do the delivery for the same location.
Fulfilment
timetables are changing. Consumers want faster fulfilment, and shippers need to move more
product at a faster pace. Shipments that previously required one hour to
process are now being forced into three-minute intervals, if not faster times.
Consequently, last mile logistics is finally able to become part of this push
toward faster fulfilment.
Current Trends:
Analytics
Will lean Logistics Costs
Analytics allow supply chain
entities to isolate the cost-impacting factors across all shipments. Although
subtle changes may not have a major impact on initial costs, data analytics
provide a means of pushing costs to infinitesimal limits.
Insourcing Reaches into Last Mile
Logistics
Outsourcing seems to be the topic of the year, especially among
companies providing third-party logistics (3PL) services. However, the sudden
spike in last mile delivery encourages more shippers to begin insourcing last
mile deliveries.
Synergy between companies : In current scenario, many
companies are exploring opportunities for warehousing & transportation
synergies for reduction in bottom lines with improved service levels.
Future Trends
In this
customer centric market, there is requirement of delivery of right product at
the right place. To achieve there are upcoming many ways E-commerce are looking
forward to it.
Address
intelligence: involve customers
Based on ‘address intelligence’, parcel companies could work on alternative
delivery (and returns) networks and options for specific areas, smart
outsourcing and collaboration and even dynamic pricing of deliveries.
Robotization
in the supply chain
Robotization
downstream will impact e-commerce ready packaging, picking and sorting
processes, transportation upstream and containerisation in the supply chain;
operational excellence is necessary in the integral door-to-door supply chain. Robotization
is also necessary because of growing driver shortages and changing labour
market conditions
Smart
planning, IoT, traffic data and Uberfication
Currently,
most transport planning and scheduling systems are based on reducing the
distance travelled. However, in urban freight, most time (and cost) is spend on
finding an unloading zone, walking and actual delivery, not on driving. New transport planning and scheduling systems will be developed using big data to forecast
delivery routes .
Zero emission
transport modes: no pollution, no noise
A trend for
last mile delivery is the requirement for zero emission transport particularly
in central and densely populated areas of cities; e-mobility. Not only cargo
vans and trucks will be electrified.
Sense and
respond
There’s a
strong focus on visibility in the delivery process. Data that demonstrates
proof of delivery along with tracking information is invaluable for when a
delivery is late or gets lost. It also improves customer satisfaction, as
customers can see exactly where their delivery currently is, with a
realistic estimated time of arrival. IoT-technology will support ‘sense and
respond’ planning and control of the delivery supply chain (in picking, sorting
and delivery).
Block Chain in
Last Mile Delivery
Block chain
and last mile delivery are the match made in the heaven.
One of the main benefits of
blockchain technology is the amount of transparency provided to the customer,
as well as, the company. Customers today, are more conscious about where their
products come from, how they are managed and finally, the last mile delivery.
· Main advantage of the automated
route planning is increase in the efficiency and saves the cost. Planning with
automated route optimizer improves the utilization of your resources such as
drivers, vehicles and trailers. Trips are optimized in line with your specific
requirements, including delivery time windows, vehicle capacity and access
restrictions. Even with small fleets the software generally creates savings of
between 7 and 15%.
· Manual planning is
complex and can take several hours. With automated route optimizer you can
calculate the optimal solution in a matter of seconds. By using automated route
optimizer, a planner will reduce planning time dramatically while improving
customer service. The time saving in planning can bring advantages in other
areas. Picking and loading can start earlier, reducing expensive over-time or
shift rates, order cut-off times can be delayed, offering improved customer
service.
· Trip planning is not
only about optimal use of resources; a plan also must comply with statutory
regulations, road access restrictions and social obligations. With automated route
optimizer you can ensure your planning results are compliant with external and
internal requirements. Create visibility over your logistical processes.
· Automated route
optimizer create visibility over your logistical processes, provides the exact
data you need to evaluate your logistics processes and identify additional
savings and optimization potential.
· Most automated route planning systems will
create a matrix table that plots time and distance between all delivery points
on a map. The programmed will then generate multiple different plans based on
the constraints in the system, selecting the best one in terms of a specific
goal, whether that be reduced mileage or reduced hours. The problem with this
method of working is the huge burden on processing power to generate the huge
number of different scenarios. The system will run through a set routine to try
and find the optimum scenario as fast as possible, but a limit is often put on
how long the system is allowed run. This means that a better solution may be
available, but the computer has not been allowed to find it yet. The system
demands for automation therefore require that expensive machines are needed.
·
The best possible solution for small and
medium enterprises is to go for the automation along with the human
intervention at certain key points which helps them to achieve desired output
efficiently.
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